Privacy Policy

Atlas Visibility ("Atlas", "we", "us", or "our") respects your privacy. This Privacy Policy explains how SingleStack Ventures, LLC, doing business as Atlas Visibility, collects, uses, discloses, and protects personal information when you visit atlasvisibility.com or related Atlas websites (the "Site") or use our software as a service platform, accounts, workspaces, tools, dashboards, reports, APIs, integrations, or related services (collectively, the "Services").

This Policy provides notice of our information practices. It is not a blanket consent to every form of processing or a waiver of privacy rights. Where consent is required, Atlas will obtain it separately.

The Terms of Use govern use of the Services and incorporate the Data Processing Addendum when applicable and the Copyright and Content Complaint Policy. The current Subprocessors and Service Providers page describes providers used for the Site and Services. The Terms and applicable DPA govern provider authorization. Nothing in these documents limits rights or duties that applicable law does not permit the parties to waive.

Our Role

Atlas determines how personal information is used for its own website, account and subscription administration, communications, business records, and other independent purposes described below. Where Atlas processes personal information on a customer's behalf and applicable law treats that customer as a controller or business and Atlas as its processor or service provider, Atlas follows the customer's lawful documented instructions under the applicable DPA. An individual subscription does not by itself establish those statutory roles. The actual activity and applicable law determine each party's role.

If your employer or another organization provides your Atlas access, that organization controls its workspace and may manage your access, permissions, and information within the workspace. Direct questions about that organization's information practices to it.

Notice at Collection

The table below summarizes the personal-information categories Atlas may collect, their main purposes, the categories of recipients, and the retention approach. Atlas does not collect every category from every person.

More detail appears below. Atlas's current Subprocessors and Service Providers page identifies the providers verified in the service stack.

1. Information We Collect

We may collect the following categories of information.

Contact and Business Information

Information you voluntarily provide, including:

• Name
• Company or firm name
• Email address
• Phone number
• Mailing address
• Business type or industry
• Geographic location or market served
• Other information submitted through forms, onboarding processes, or communications

We collect personal information such as your name and phone number when you book an appointment. This information is used solely to send SMS appointment reminders and related scheduling communications. Atlas Visibility does not send promotional or marketing text messages and does not sell, rent, or share your phone number with third parties for marketing purposes.

Message frequency varies. Message and data rates may apply. You can reply STOP to opt out at any time or HELP for assistance.

When you submit a lead, contact, or payment-status form, Atlas forwards only the fields needed to respond to the request or process the related workflow. The Site is designed to drop unexpected fields, bot-trap fields, and file values before forwarding form information to workflow systems.

Account and Usage Data

If you use our Services, we may collect:

• Account identifiers, authentication information, sign-in and security events, and permissions
• Subscription details and billing records
• Communications with Atlas Visibility
• Product usage data, activity logs, and feature interaction data
• Workspace membership, invitations, roles, preferences, business profiles, uploaded assets, and account changes

If you choose a third-party sign-in option, Atlas receives the identity and account information that the provider shares for authentication. The provider's own privacy notice also applies to its handling of that information.

Connected Services and Information Sources

Atlas collects information directly from you and authorized workspace users; from use of the Site and Services; from providers that deliver authentication, payments, infrastructure, and other functions; and from public websites or other sources used for requested business research. When you authorize an integration, Atlas may receive the business information, content, technical metadata, and access tokens or other authorization information available through the permissions you grant. The information depends on the connected service and requested feature. You may revoke the connection through the provider or available Atlas controls; revocation stops future access through that connection and does not automatically delete information already lawfully received.

Workspace Administration and Support

Authorized client administrators may access and manage information available to their role within their organization's workspace. Atlas personnel and service providers may access account, workspace, and diagnostic information to deliver the Services, investigate errors or abuse, respond to support requests, and administer accounts. Support and error records may include an account identifier, user identifier or email address, affected feature, technical details, and related correspondence. Avoid including sensitive information in support messages or attachments unless a separate written agreement expressly authorizes it.

Payment Information

Payment-card details entered in the designated payment interface are collected and processed by Stripe. Atlas receives payment and customer identifiers, subscription and transaction records, payment-status information, billing and business contact details, and other information needed to administer your subscription. Do not submit card numbers through ordinary forms, Client Materials, or support messages.

Crash Course Access and Progress

If you enter an email address to take the Crash Course, Atlas may associate that address with the lessons you complete, the lesson where you left off, and related timestamps. This lets the Site restore your course progress in another browser or device. The free course does not require a password or a verification email.

Atlas uses a strictly necessary first-party course-session cookie to remember your course access in the current browser. The cookie contains an opaque signed value rather than your email address or lesson history, is not used for advertising, and expires after 30 days unless you sign out sooner. If progress syncing is unavailable, the Site may keep course progress only in that browser and will identify it as local rather than synced.

Client Materials and Submitted Content

Users may provide materials for analysis, evaluation, or content creation, including:

• branding assets
• business positioning or perspective
• website information
• marketing materials
• other content used to generate reports or articles

Automatically Collected Information

When you access the Site or Services, certain information may be automatically collected, including:

• IP address
• browser type and version
• device information
• referring URLs
• pages visited and interaction behavior
• session duration and usage patterns

Necessary Site Technologies

Atlas uses necessary first-party technologies and workflow events to provide security, forms, requested content, payments, guide and report access, source attribution, lead routing, and core Site functions. These technologies may operate regardless of your choice about optional analytics and advertising tools.

Optional Analytics and Advertising Technologies

With your permission, Atlas uses optional analytics and advertising technologies to understand visits, measure campaign effectiveness, and build or measure advertising audiences. The currently configured optional providers are Google Analytics, Google Ads conversion measurement, Meta Pixel, LinkedIn Insight Tag, and OpenAI Ads Pixel. The Site does not use heatmap or session replay tags.

Depending on the provider and event, these technologies may receive a clean page path, a clean referring address, approximate location derived from an IP address, device and browser information, advertising identifiers, and approved event data. Atlas suppresses advertising tags when the current page or a same-site referring page contains query parameters. Where optional analytics runs, Atlas configures it to receive a page location and referrer without query parameters. These controls do not change the address in your browser or interfere with Site features that use query parameters.

Atlas does not configure optional advertising events to send payment-card data, login credentials, form contents, the contents of private client portals, or query-parameter values. You should still avoid placing sensitive or regulated information in any page URL.

Optional analytics and advertising technologies are off by default for a new visitor. Selecting "Accept All" allows them to load. Selecting "Reject All" keeps them off. Atlas stores the choice, consent version, and selection time in your browser's local storage. Global Privacy Control or an enabled Do Not Track signal overrides a stored acceptance and suppresses Google Analytics and the configured advertising tags.

You may change or withdraw a stored choice at any time through the "Cookie Choices" link in the Site footer. You may also clear the Site's browser storage, enable a supported browser privacy signal, or contact team@atlasvisibility.com. Withdrawal applies prospectively and does not require Atlas or a provider to delete lawfully collected information unless applicable law requires it.

Atlas additionally disables advertising tags on designated payment, authentication or account, private or personalized-report, and form or sensitive-data routes, and on pages presenting the query-string risk described above. The reviewed exception is Google Ads conversion measurement on the Visibility Checkup landing and clean success pages after consent. Atlas passes only approved Google click identifiers in the configured landing-page location. Atlas passes a clean completion-page location and referrer with query parameters removed. Atlas does not include form contents. Atlas disables Google Ads ad-personalization signals for this flow. Optional analytics may still run with permission using a clean page location where advertising tags are disabled.

AI Processing Inputs

Certain Services may involve the processing of user-provided information through automated systems, machine learning models, or artificial intelligence tools to generate insights, reports, analyses, or content.

Users should not submit sensitive or regulated personal information through these systems.

2. Information We Do Not Intentionally Collect

Our Services are not designed to collect sensitive personal information or regulated data.

Users should not submit:

• Protected Health Information (PHI) under HIPAA
• financial account numbers or payment card details
• Social Security numbers or government identification numbers
• medical records or health information
• other sensitive personal data subject to specialized regulatory frameworks

You are responsible for following these submission restrictions. Atlas may restrict, isolate, or delete prohibited information and suspend affected processing as permitted by the agreement and applicable law. These restrictions do not remove Atlas's duties under applicable law for information it actually holds.

3. How We Use Your Information

We may use collected information for the following purposes:

Providing Services

To operate, maintain, and deliver the Services, including:

• generating digital visibility evaluations
• producing analytical reports and insights
• creating content or publications where applicable
• providing course access and restoring lesson progress across browsers and devices

Communication

To communicate with users regarding:

• service updates
• quotes and proposals
• account or billing issues
• customer support

Billing and Account Administration

To manage subscriptions, invoices, payments, and account records.

Service Improvement and Product Development

To analyze usage patterns and improve the functionality, performance, and reliability of the Services.

This may include using aggregated or anonymized data to improve analytics models, scoring systems, or platform capabilities.

Where Atlas treats information as deidentified under applicable law, Atlas will take the measures that law requires to prevent association with an identifiable person, maintain it in deidentified form, and refrain from attempting to reidentify it except for a legally permitted purpose such as testing the deidentification process. Required restrictions also apply to recipients. Removing a name alone does not necessarily make information deidentified.

Marketing Attribution and Workflow Automation

To understand source attribution, route leads, trigger appropriate follow-up, and operate internal marketing and service workflows.

Legal Compliance

To comply with legal obligations, regulatory requirements, or lawful government requests.

4. AI-Assisted Services and Automated Processing

Atlas may use artificial-intelligence and machine-learning service providers to research, analyze, summarize, transcribe, translate, generate, transform, review, moderate, or format content and information in connection with the Services. Atlas currently uses OpenAI's API in production content workflows and may add or replace vetted providers and provider categories as the Services change.

Depending on the engagement, these systems may process:

• authorized Client Materials and knowledge-base information
• business information, instructions, prompts, and drafts
• publicly available data and third-party platform signals
• limited personal information contained in authorized materials

Outputs may include reports, scores, analyses, recommendations, articles, images, structured data, or other client deliverables. Atlas seeks to transmit only information reasonably necessary for the requested task. Clients should not submit sensitive personal data, regulated data, credentials, payment-card data, protected health information, or other specially protected information for AI processing unless Atlas expressly authorizes that use in writing and appropriate safeguards have been agreed upon.

Provider Practices and Service Improvement

AI-provider retention, processing locations, subprocessors, and human-access controls vary by product, account configuration, and provider terms. Atlas uses business or API products and account-level controls it considers appropriate for the engagement, but does not promise a fixed provider-retention or deletion period unless Atlas expressly agrees to that promise in a signed writing.

Atlas will not use private customer information to train general-purpose AI models and will not authorize processors to use it for that training. Private customer information means nonpublic personal information and confidential Client Materials. Authorized AI inference, retrieval from a knowledge base (including retrieval-augmented generation), and other AI processing to deliver the Services remain permitted under the applicable agreement. This commitment concerns Atlas's use of private customer information and its authorization of processors; it does not guarantee the practices of independent third parties that obtain publicly available or published information.

Atlas may use service telemetry, error records, security information, and aggregated or deidentified statistics to operate, secure, evaluate, and improve the reliability and methodology of the Services. Atlas does not authorize a provider to use Client Personal Data processed under the DPA for an unrelated commercial purpose. Provider terms and account settings do not override Atlas's applicable legal or contractual obligations or the no-training commitment above.

Publication and Distribution

When an engagement includes publication, authorized Client Materials and client deliverables may appear on a client website, an Atlas-hosted website, a third-party publication, a social or advertising platform, or another destination within the engagement. Public information may be collected, indexed, copied, or retained by search engines, AI systems, archives, platforms, and other third parties outside Atlas's control.

Synthetic Content, Voice, and Likeness

Atlas may apply disclosures, platform declarations, labels, watermarks, metadata, Content Credentials, or other provenance measures to AI-generated or synthetically generated information when required by law, platform rule, professional standard, or to avoid a misleading impression.

Atlas does not offer voice cloning or intentionally replicate an identifiable person's likeness as part of the standard Services. Atlas will not intentionally create or publish that material unless a separate signed addendum authorizes it and required rights and consents have been verified.

5. Sharing and Disclosure

We may share information in limited circumstances.

Service Providers

We may share data with trusted service providers that assist in operating the Services, including:

• hosting and cloud infrastructure providers
• generative-AI and automated-processing providers, currently including OpenAI's API
• analytics platforms
• advertising and campaign-measurement platforms
• workflow automation and lead routing providers
• payment processors
• address autocomplete and mapping providers
• content hosting, publishing, and distribution platforms
• communications and support tools
• course-data storage and synchronization providers

These providers process information for the applicable service purpose under their contracts, product terms, and Atlas's account configuration. Their retention, location, subprocessors, and access controls may vary by service.

When Atlas processes Client Personal Data on a client's behalf, the Data Processing Addendum applies as described in the Terms. Atlas's current Subprocessors and Service Providers page provides additional transparency.

Publications or Client Deliverables

If part of the Services involves content creation or publication (such as articles or reports), the client's name, company, or professional identity may appear publicly.

Custom AEO Agent on Client Websites

At a client's direction, Atlas may install or operate a Custom AEO Agent on a client-controlled website. The Custom AEO Agent may process website content, structured metadata, links, crawl and indexing signals, and technical status information as reasonably necessary to provide the Services. Atlas does not use the Custom AEO Agent as an advertising pixel or behavioral advertising tracker unless a separate signed agreement expressly authorizes that use and any required visitor notice and consent are implemented.

Under the standard Services, the Custom AEO Agent is the only Atlas technology installed on a client-controlled website. Any additional Atlas-installed client-site technology requires a separate written agreement.

Each client remains responsible for its own website, privacy notice, consent obligations, and technologies installed by the client or other providers.

Legal Requirements

We may disclose information if required by law, court order, subpoena, or to protect the rights, safety, or property of Atlas Visibility, our users, or others.

Business Transfers

If Atlas Visibility undergoes a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.

Atlas does not sell personal information for money. We may use disclosed advertising and analytics providers for audience building, retargeting, campaign measurement, and similar marketing purposes, with consent and browser-signal handling as described in this Policy. Some state privacy laws may define those activities as "sharing," "targeted advertising," or a "sale" even when no money changes hands.

6. Data Security

Atlas Visibility implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no system or transmission over the internet can be guaranteed to be completely secure.

You should protect your credentials, use available security controls, limit information supplied to what the Services need, and promptly report suspected unauthorized access. This Policy does not waive any security obligation or remedy imposed by applicable law.

Atlas maintains procedures to investigate suspected security incidents. Atlas will notify affected clients or individuals when an incident triggers a notice duty, in the time and manner required by applicable law or the Data Processing Addendum. Atlas may preserve evidence, engage specialists, take protective action, and cooperate with lawful investigations.

7. Data Retention

Atlas retains personal information, Client Materials, AI-processing inputs and outputs, prompts, workflow logs, and related records for only as long as reasonably necessary to:

• provide, support, secure, and document the Services
• maintain business, tax, accounting, and transaction records
• detect abuse, investigate incidents, and protect legal rights
• comply with law and enforce agreements

The specific period varies based on the nature of the information, the engagement, operational need, legal requirements, backup cycles, and the settings and terms of the provider that processes it. Unless Atlas agrees otherwise in a signed writing, Atlas does not promise a fixed provider-retention or deletion period.

When information is no longer reasonably needed, Atlas will delete or deidentify it, subject to legal holds, backups, fraud prevention, and records Atlas must retain. Deletion from Atlas's active systems may not remove information already published or independently retained independently by a client, platform, search engine, AI system, archive, recipient, or other third party. Atlas will direct providers processing information on its behalf to honor applicable deletion duties; independent third-party copies are subject to that party's own obligations.

The Site's optional-technology choice remains in your browser's local storage until you change it, you or your browser clears it, or Atlas changes the consent version and requests a new choice.

Retention by Category

• Lead and contact records: retained while Atlas is responding and afterward as reasonably needed for relationship, suppression, security, and legal records
• Client and billing records: retained during the relationship and for applicable tax, accounting, payment, insurance, dispute, and contract-enforcement periods
• Client Materials and workflow records: retained for service delivery, support, publication history, corrections, security, backups, legal holds, and the purposes stated in an applicable Order or DPA
• Optional analytics and advertising data: retained according to Atlas's configured provider settings, business need, consent status, and applicable law
• Course identity and progress records: retained as reasonably needed to provide course access, restore progress, maintain security, respond to requests, and meet applicable legal obligations
• Security and technical records: retained as reasonably needed to detect abuse, investigate incidents, maintain reliability, and protect legal rights

Atlas reviews retention needs periodically. The criteria above are not a promise to retain every record for a minimum period. Atlas will not state a fixed provider period until the applicable account settings and contract support that statement.

8. Your Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have the right to request access to, confirmation of, correction of, deletion of, or a portable copy of certain personal information. You may also have the right to opt out of targeted advertising, the sale or sharing of personal information, or certain profiling, and to appeal a denied request.

To submit a request, email team@atlasvisibility.com and describe the right you wish to exercise. Atlas may request information reasonably necessary to verify your identity and authority. An authorized agent may submit a request where permitted by law, but Atlas may require proof of authorization and may verify the request directly with you. To appeal a decision, reply to Atlas's response and state that you are requesting an appeal.

Rights vary by state and may be subject to exceptions. Atlas will respond within the period and in the manner required by applicable law. Atlas will not discriminate against you for exercising an applicable privacy right.

You may control optional analytics and advertising tools through the "Accept All" or "Reject All" choice described above. Use the "Cookie Choices" link in the Site footer to withdraw or change a stored choice through the same two-button interface. You may also clear the Site's browser storage, enable a supported Global Privacy Control or Do Not Track signal, or contact Atlas.

Selecting "Reject All" also opts this browser out of the optional advertising activities described above, including activities that applicable law treats as sale, sharing, or targeted advertising. When optional scripts have already loaded, the Site records the rejection and reloads the page to stop those scripts in a fresh document. A choice applies to the browser where it is made; use the controls on other browsers or devices as well. Browser settings can separately clear previously stored cookies. Atlas does not require an account or identity verification to make this browser choice.

When Atlas processes personal information as a processor or service provider on a customer's behalf, a request about that information may need to be directed to the responsible controller or business. Atlas will assist as required by applicable law and its DPA. This routing depends on the actual processing relationship and does not affect requests about information Atlas processes for its own independent purposes.

9. U.S.-Only Services and Adults

Atlas offers the Services to individuals and businesses in the United States. Users must be at least 18 years old. If you act for an organization, you must have authority to do so. A user's confirmation of age is a self-attestation, not independent verification of age or identity.

The Site and Services are not directed to anyone under 18, and Atlas does not knowingly collect personal information directly from users under 18. If you believe a user under 18 has provided personal information or obtained an account, contact Atlas. Atlas will promptly review such reports and, when it learns of an underage user, restrict any affected account and delete that user's personal information, except for limited retention permitted or required by applicable law.

The Site is operated from the United States. If someone accesses the Site from outside the United States, information may be transferred to and processed in the United States, but Atlas does not offer the Services outside the United States.

10. Changes to This Policy

Atlas may update this Privacy Policy to reflect changes in the Services, providers, practices, or law. The date above shows the most recent update. Atlas will provide any additional notice required by applicable law and may request acknowledgment when a change is material to an existing client relationship.

11. Contact Atlas

Questions, privacy requests, and concerns may be sent to:

SingleStack Ventures, LLC d/b/a Atlas Visibility
team@atlasvisibility.com

You may also use the contact page and state that your message is a privacy request. If applicable law requires a different submission method, Atlas will provide it on request.

This inbox is monitored by Atlas's owner, who coordinates privacy request review and response deadlines.